Tree Service and Shrub Care in the Northern Virginia Area
Arborists in our Northern Virginia office are committed to helping local residents and businesses maintain beautiful, healthy trees and shrubs. Our arborists are experts in diagnosing and treating tree and shrub problems specific to the Northern Virginia area. Plus, with access to Bartlett’s global resources and advanced scientific research facility, we can provide customers with benefits that just aren’t available from other Northern Virginia tree services.Learn More
Our service areas include Arlington, Alexandria, and Falls Church, as well as Fairfax County.
We are pleased to offer tree services in the following areas:
- Fairfax Station
- Falls Church
- Mount Vernon
In addition to the services featured above, our office in the Northern Virginia area offers many other services to suit your arboricultural needs. When working with Bartlett, you'll experience the hands-on expertise and responsiveness of a local company, with the knowledge, research, and resources of a world leader in tree and shrub health care.
Bartlett Tree Experts uses an integrated approach to managing insects and diseases on your property. Below are some common pests and diseases that affect trees and shrubs in the Northern Virginia area:
Bartlett Tree Experts Lab performs research on a wide variety of tree species, giving you confidence that we can recommend and service tree species that are right for your property. Learn more about the common tree species in the Northern Virginia area:
Northern Virginia Office Staff
Kurt A. Mohr
Local ManagerLearn More
Arborist RepresentativeLearn More
Arborist RepresentativeLearn More
Arborist RepresentativeLearn More
Arborist RepresentativeLearn More
Arborist RepresentativeLearn More
Local Office Safety CoordinatorLearn More
Bartlett Tree Experts is proud to be a member of so many industry associations. Many of our expert arborists have reached the pinnacle of their profession and have been recognized as such. Bartlett Tree Experts has been inspected and accredited based on adherence to industry standards for quality and safety, maintenance of trained, professional staff, and dedication to ethics and quality in business practices.
View a list of the many arborist associations with which Bartlett is associated.
What Our Customers Are Saying
We only use their spraying services for deer repellent but they are very efficient. I receive a phone call the night before the service and upon arrival they knock on the door to let us know they are here and check if we have additional concerns.
Joanne W., Alexandria, VA
All Bartlett staff, especially Josh Darrow, are friendly, helpful, and courteous.
Sheila W., Alexandria, VA
Patrick Teague has been a hand holder for a number of years, so it was easy to call him when the effects of wet caused root rot and other difficulties with my Laurels. I had problems with my garden and when shade on the other side of the house kept grass from growing. The pest control people recommended trimming two trees to keep ants from climbing up the roof. The crew The crew was great.
Brent B., Fairfax, VA
Josh has always been professional, informative, and courteous. I don not know the crew member names, but the ones I have dealt with have been excellent.
Mary B., Alexandria, VA
The young woman who knocked on our door last week to introduce herself as a Bartlett rep was professional, knowledgeable, and enthusiastic. It was a pleasure meeting someone who enjoyed doing her job.
Irene D., Fairfax, VA
Tom Teets was excellent to work with. I was unable to meet in person during his initial survey of our property but Tom called me and we were able to talk over the phone while he explained the work that needed to be performed. I was very pleased with his flexibility and willingness to "meet" over the phone. I was also unable to be on sight when the crew was at our house conducting the tree work but my daughters both said that the crew was very friendly and were impressed that a lady was in the tree cutting the branches. Very empowering for them.
Rob P., Fairfax, VA
Patrick Teague has cultivated our professional relationship for some years and always came through. He exudes competence and professionalism with a wealth of knowledge and friendliness. The crew he sent to care for my trees were professional and friendly. They even liked my daughter's great danes.
Brent B., Fairfax, VA
Thomas Teets is very knowledgeable and took a great deal of time to explain the science behind the practical application of his expertise. Thomas is also very personable and a pleasure to work with. Highly recommended.
Kevin K., Vienna, VA
Outstanding service, beyond compare. Many thanks to Kurt Mohr, who oversaw our unusually complicated project, a massive Poplar flanked by two homes and power lines. Cranes, inclement weather, and narrow passageways were no challenges for him and the amazing crew. Neighbors watched in awe at their efficient, professional, operation. Excellent team. I spent almost a year searching for a company to cut this tree. Some arborists refused the job. Others provided quotes, but their proposed logistics concerned me. From the beginning, Bartlett clearly was the best. While they were the most expensive, they were without doubt the most professional and well worth the extra cost. Thanks again to the entire team.
Catherine Z., Arlington, VA
Very happy with the service. I have finally found a company in which I can have confidence. Josh is fantastic. Will recommend Bartlett without hesitation.
Nanci P., Alexandria, VA
Everyone was very knowledgeable, friendly, and professional. Each person listened to what I wanted done and gave me ideas and solutions. Great experience.
Mary D., Fairfax Station, VA
Matt Coughlin is very down-to-earth and helpful. My consultation with him provided me with a level of comfort that he is good at what he does. We are very early in the treatment phase for three trees. It is too early to judge the effectiveness of the treatment. The responses in this survey are based on my experience with Matt Coughlin and the first service call.
Jeff O., Springfield, VA
Very happy with the Bartlett Tree Services. They have been keeping my trees healthy, groomed, and disease free for twenty-five years.
Joan B., Arlington, VA
Heath was friendly and easy to talk to. After studying our giant tree and answering our questions, he outlined possible options. There were no pressure tactics, with his encouragement, we decided to take a week or two to think about what we wanted to do. We ultimately decided to have the tree taken down, and Heath followed through and made all the necessary arrangements. He promised that the company would do everything possible to make sure that little or no damage would be done to our yard, as limbs and pieces of trunk were hand carried to the curb. The company kept its promise. We can not say enough about the wonderful crew of four men and one woman. They worked like players of different instruments in a symphony. The highly trained crew had all the equipment they needed, they looked out for each other because one misstep could have meant injury to someone. If we had a question, they always responded with a smile. And when they finished for the day, the young woman came to the door and informed us that they were leaving and not to forget to lock the basement door we had left open for them. One last comment, the three trucks that arrived for the job were impressive.
John B., McLean, VA
This was our first service and the young woman who did the service could not have been nicer. Now I am just hoping that my boxwoods will rebound.
Jean T., McLean, VA
Matthew Coughlin was very responsive and friendly and was able to take care of things very quickly. I enjoyed working with him.
Mathann J., Falls Church, VA
I appreciated that the staff listened carefully to my concerns. Everyone helped me choose the plan for our old tree that I felt comfortable with.
Mary B., Annandale, VA
We have used several tree companies over the years, and yours is by far the most up to date and knowledgeable we have found. Josh is a friendly and expert arborist. The men who trimmed our tree took their time and did a fantastic job. It looks so much better.
Sheila W., Alexandria, VA
Excellent team of intelligent focused folks. I am able to make informed and on-time decisions because communication is prompt and substantive. I am beyond satisfied and relieved that my HOA supported the idea to contract with Bartlett for the care and maintenance of our property’s old trees.
Stoneleigh HOA, McLean, VA
Tom did a very good job analyzing the tree we were having a problem with and hopefully through his efforts we will not have to loose the tree. The leader of the crew was very courteous and updated us daily on the status of his work.
Robert G., Oakton, VA
Your guys were terrific as has been my continuing experience with them. I look forward to their assist in the Spring.
Jack W., Arlington, VA
Tom Teets is always responsive. He gives individual attention to my tree service needs and takes the time to consult and listen to all my concerns. He always comes on site to preview the work to be done and comes back to get the crew started and ensure our agreed upon plan is followed on the day work is scheduled. I trust his advice and value his straightforward explanations. His crew is also top notch. They took their time to get the work done right. Since my Pear tree is large and on a small lot, it required a lot of meticulous work to trim and thin, keeping the debris cleaned up and impacting my neighbors as little as possible. They were extremely courteous, careful, and responsive to my requests. I have already recommended Bartlett to my neighborhood HOA and we use them as our community arborist.
Catherine M., Fairfax, VA
The leader of the crew, Jose, could not have been nicer. We just had our property landscaped and new grass had been seeded. Jose and his team avoided the freshly seeded areas and avoided any damage. Kurt, our arborist, provided great advice and laid out choices for the service. My experience with Bartlett was excellent and will definitely use them again.
Thomas B., Arlington, VA
We would recommend Bartlett to our friends, relatives, and colleagues. The job was done to our satisfaction. The job site was left neat and clean. Staff was friendly, efficient, and helpful. We were treated courteously by the crew.
Rob and Elaine P., Arlington, VA
We have used Bartlett twice in the last few weeks. On the first visit, I greatly appreciated how hard the crew worked to save our shed and fence when it was endangered by a large fallen branch. They were successful, which saved us a lot of money in repair work. The second service was simpler (if climbing in a tree with a chainsaw can ever be called simple) and they did a great job.
Linda A., Alexandria, VA
I spoke to four different groups of people from Bartlett, each group with their own specialty. They were all very knowledgeable in their particular field. Everyone was courteous, helpful, and respectful of me and my wishes. I would recommend then to anyone I know that needs landscaping help of any kind.
Shirley S., Arlington, VA
Kurt Mohr is the ultimate professional. He is knowledgeable, direct in manner, and transparent in detailing what he feels needs to be done and why. I felt comfortable with his recommendations and satisfied with the product.
Harriet F., Arlington, VA
Love Patrick and his attention to detail. I really like Jacob who is my IPM technician, he seems to really know my property and is always careful when he is here spraying.
Ellen A., Great Falls, VA
I love the trees on my property, and I wanted to ensure their health and longevity. I found Bartlett through a random advertisement and I am so glad that I did. Patrick Teague is fantastic. Each time that I have called with questions or concerns, he is very responsive. He takes time to explain the treatments and his recommendations. He is very patient and understanding. The crews are very neat, courteous, and efficient. Patrick is outstanding. Excellent company. Very honest about the work and what your trees need. They do not try to sell you something that you do not need. Highly, highly recommend.
Celia C., Fairfax, VA
Knowledgeable, concise in assessing each tree with recommendations, was able to schedule tree trimming relatively soon after first visit.
Barbara B., Fairfax, VA
Have used Kurt Mohr and crew for nearly twenty years. Always recommend them to others.
Kathy S., Arlington, VA
The Bartlett team was terrific and always very respectful of our property. Special thanks to Tom Teets who was extremely knowledgeable, helpful, and practical with solutions.
Joanne N., Oakton, VA
Kurt Mohr had come to our home twenty three years ago when he worked for a different company. I had remembered his name for all of these years, so after we had tree damage during the recent storm I contacted him. He responded very quickly and came to inspect the trees in question soon afterward. My husband and I were impressed with him and his clear sharing of information about options. The crew arrived and did a wonderful job taking down a tall and leaning Hemlock that was threatening to fall on power lines. They were all nice, professional, and worked very well together. They took the branches to the shredder on the street and raked the debris up after doing the work. The cost was a little high for us, but it was well worth it. I am happy to recommend Bartlett to anyone who is looking to have tree work done.
Susan G., Arlington, VA
The crew that came was friendly, competent, and willing to explain why they were doing things. They cleaned up everything when they left. Very happy with your service.
Nancy J., Fairfax, VA
The guys who cut grass in our neighborhood whom neighbors hired to work on trees do not seem to know what they are doing. It is good to work with an actual arborist who has studied trees and forestry. It was informative talking to Patrick. And the crew leader had very good customer interaction.
Robert Z., Fairfax Station, VA
I felt like they knew exactly what they were doing, and I told my wife that I was very happy that we never had any handymen do the work over the years.
Don P., Fairfax, VA
This is the first tree company that I have found that I have been pleased with.
Betty D., Falls Church, VA
Jason is fantastic. He is always very responsive and helpful. The trimming crew did an outstanding job.
Scott J., Springfield, VA
Have only had regular contact with Kurt Mohr, who is professional, knowledgeable, polite, and friendly. He has always fulfilled his commitments to me and given honest answers about the health of my trees. I appreciate that kind of service.
Martha H., Arlington, VA
I have never had anything less than a good experience in my communications with anyone from Bartlett. That seems so unusual that it must surely reflect the character of the company. Everyone, by phone, email, or in person, has been helpful, courteous, and kind in routine and stressful situations. I am always glad to see a crew arrive and always feel just as pleased with them when I am thanking them and waving good-bye at the end of the job. I especially appreciate the attention Bartlett pays to safety as tree work is fraught with hazard. The crews are always very professional and never cavalier as they approach the unique challenge of each job. I am happy to say, without reservation, that Josh Darkow embodies the excellence of Bartlett. I first met Bartlett about a decade and a half ago when their crew carefully and safely removed a very tall double-trunked tree that had uprooted during a wind storm and was resting atop my house. I have been a devoted customer ever since, most recently when an out-of-town crew took good care of another giant brought low by high winds. In between these two unplanned events, Bartlett has taken excellent routine care of my cherished trees, from pruning to removal when necessary. In good times and bad, Bartlett is the best. I am grateful to the neighbor who recommended them to me. I now have no hesitation in recommending them to others.
Helen C., Alexandria, VA
What a great crew. They did a perfect job.
Catherine J., Arlington, VA
I was very impressed with the caring attitude toward my Peach Tree displayed both by the arborist and the crew members, who showed up on time, and did an excellent job.
Alice F., Alexandria, VA
I have never had anything less than a good experience from Bartlett. That seems so unusual that it must surely reflect the character of the company. Everyone, by phone, email, or in person, has been helpful, courteous, and kind in routine and stressful situations. I am always glad to see a crew arrive and always feel just as pleased with them when I am thanking them and waving good-bye at the end of the job. I especially appreciate the attention Bartlett pays to safety. The crews are always very professional and never cavalier as they approach the unique challenge of each job. I am happy to say, without reservation, that Josh Darkow embodies the excellence of Bartlett.
Helen C., Alexandria, VA
Josh was very knowledgable and understanding of my concerns. He and his very polite crew did a first rate job pruning a very large American Elm that had grown too close to an old slate roof. After they completed the job, I have an even more elegantly shaped tree with less potential for damage during a storm.
Betsy M., Alexandria, VA
Tom Teets is always very well-informed, courteous, and responsive. He takes the time to understand my issues and makes sure the plan of approach deals with them. It was my high regard for Tom that led me to recommend him to our Home Owners Association and they are delighted with his work for our community trees! Crew was also polite and responsive, especially lead Daniel.
Catherine M., Fairfax, VA
Scott Bates began checking out our trees when our boys were no more than 4 and 2 years old, they are now 24 and 22! He is wonderful to work with.
L. G., McLean, VA
The work crew and the arborist were all totally professional. We expected this high level of work and were very satisfied with the work performed on our pin oak tree.
Terrance R., Vienna, VA
100% professional and courteous. They went the extra effort to take care of our landscaping and hard scale during a very difficult tree removal and clean up operation. We will use Bartlett Tree Service again and will recommend you to our friends and neighbors.
David C., Alexandria, VA
Patrick Teague is as professional as they come! He continues to impress me each time I hire him to assist with tree issues and concerns. Patrick truly sets the standard!
Matthew G., Burke, VA
We couldn't be more pleased with what was done. Not only the removal of that big, old tree, but the way it was done, thoughtfully and carefully. Each of the workers (Miguel, Mario, Rodolfo, Franquin) were focused on the task at hand. They looked as talented as they were, dressed to represent your company. They cleaned all of the yard affected by the task. Thank you for a job very well done.
Carter and Christi H., Arlington, VA
Kurt Mohr and his staff have provided outstanding service over the past twenty plus years including being very responsive to any and all requests with friendly and truly professional work. No complaints at all ... a very impressive record.
J. T., Arlington, VA
Wayne and Tom were outstanding. I couldn't have been happier. They were courteous, informative, super nice, very skilled, and left the site clean of debris. I've already recommended Bartlett to a few friends in the Master Gardener program. Also, Kurt Mohr has been wonderful to deal with over the years. I was really surprised when he showed up at the house to check on how the work was proceeding. He's very knowledgeable and helpful. Wendy M., Arlington, VA
Everyone involved at Bartlett, starting with the arborist, responded quickly, courteously, and competently to the emergency situation. Mr. Mohr's expertise in dealing with our homeowners' insurance agent was especially welcome. John G., Arlington, VA
Jason Brown has been and continues to be a tremendous help to us in getting our trees/yard in shape and problems fixed. He is extremely knowledgeable, professional, courteous, friendly, and willing to meet early in the morning before I have to leave for work! I have not met any crew members because all work so far has been done when I was not home. But their good work speaks for them. No problems, no mess, everything done well&Mountain of wood chips too close to the house instead of in the middle of the driveway. No doubt well-intended in trying to leave space for cars in the driveway, but Jason ended up having to assist by coming out the next day to uncover the downspout and recycle bin which had been buried under a couple of feet of chips (which he did cheerfully and quickly before the rainstorm). Roy and Trudy G., Annandale, VA
Jason appears to be managing the property trees very well. He proactively visits, assesses, and treats. I am very grateful! Jeanne E., Springfield, VA
We have used several different companies in the last couple of years, but I learned so much when your company gave us an estimate we have become loyal customers. Thank you! Damian S., Annandale, VA
Jason Brown and his team have been courteous, competent, and have stayed in touch. I look forward to continuing services with Jason and Bartlett. Tim H., Falls Church, VA
Jason Brown was helpful, thorough, very competent and went out of his way to ensure that the job was done to our satisfaction. He - and your crews - all seem to genuinely care about the services they provide. We have a lot of old and fully mature trees on our property, and Bartlett's approach to making sure such trees are well cared for and healthy is much appreciated. Nick M., Falls Church, VA
Jason Brown and his team have been courteous, competent, and have stayed in touch. I look forward to continuing services with Jason and Bartlett. Tim H., Springfield, VA
Jason Brown was helpful, thorough, very competent and went out of his way to ensure that the job was done to our satisfaction. He -- and your crews -- all seem to genuinely care about the services they provide. We have a lot of old and fully mature trees on our property, and Bartlett's approach to making sure such trees are well cared for and healthy is much appreciated.
Nick M., Falls Church, VA
They were out three different times for the services listed above. They are really good. They are nice and friendly to work with. The people that they sent out did a good job. I really like that they will try and save your trees, before even thinking about doing any removal. Bryan H., Sterling, VA
My husband and I are very pleased with the results of the tree work done by Elio, Miguel, and Ramon. They carried out the detailed instructions per the contract written by our Bartlett representative, Josh Darkow. As the lead foreman, Elio, was excellent to work with because he made sure we understood and agreed with his instructions and he kindly and thoroughly addressed all our questions over the two days of work. So in other words he instilled confidence! All three men were friendly, polite, and most definitely hard working! We also are pleased with the way they removed the debris and left the yard and driveway in good order. I have already made a recommendation to a friend in our area who is considering tree work. I would not do that if I were not a very satisfied customer! Thanks and best regards. Lola B., Alexandria, VA
Our arborist, Stewart Bunn, who has been our arborist for many years, seems to know and remember our trees almost as well as we do. We love our trees and his advice has been very helpful in making decisions. He is always very responsive to our questions. He returns e-mails or telephone calls very quickly. We have found Stewart and other crew members to knowledgeable. I/we are also very impressed by the safety concerns that individual employees make in their work--and the overall safety concerns as the work is carried out in the yard. M. Tarrant, Mclean, VA
As you know, I was pleased with the work that your company did on my property here in McLean a month or so ago. The thinning out and pruning has really made a substantial difference in the trees that were trimmed. As I think I mentioned, I just took ownership of a family home on Cape Cod and contracted with your colleagues up there (Steve Heywood was the arborist) and I have to say you now have some competition as they did an equally fantastic job on a couple of trees up there - a Norway maple and an oak tree. What a relief to have had those trees thinned out and pruned and the branches cut back from the roof of the home up there. I cannot say enough about the professionalism of you and your colleagues and the great work you and your crews did and Steve and his crews did. Thanks! Ann S., Mclean, VA
I have always been impressed by the professionalism of everyone who has come to my home, and think highly of Josh Darkow, who has stopped by on more than one occasion to answer a question or look at my trees and give me his advice free of charge. Nancy P., Alexandria, VA
This specific job, as with all Bartlett's jobs, demonstrated a high degree of consideration for the customer, exacting professional execution, and a very obvious pride in both the work being performed and the company doing the job. You have great people and great leaders -- the main reason I've stayed with you for the past decade. Mike F., Springfield, VA
Your team has completely impressed me. It started with Patrick Teague's detailed assessment of the work to be performed. Other companies (all picked from Checkbook Magazine Washington D.C.) were not as thorough in their assessment and thus difficult for client to know what he/she is paying for. Thought Patrick was excellent. Your team is so professional from Patrick to Sascha and other team members who performed the work - arrived on time, worked diligently, welcomed my input/questions, cleaned up well, and turned on loud equipment only when in use (not left running when not in use). Absolutely impressed by your team and quality of work. Will keep you in mind for future tree work needs. Keep up the excellent work! Susana D., Burke, VA
Mr. Scott Bates, the Board-Certified Master Arborist who took care of our tree problem, was truly outstanding. He provided wise counsel and a lab report on the condition of our tree a day after his initial visit. He then informed me that he had a "very good crew" available to remove the tree on March 9, to which I agreed. The crew was highly professional. Their performance left nothing to be desired. Juan was a topflight foreman and operator of the bucket crane and primary chain saw, ably assisted by Miquel and Jose on the ground. They worked quickly, safely, and well. Scott did not exaggerate in calling them "a very good crew." My Bartlett experience, in its totality, was a pleasure. Those involved are to be commended. N. Manitsas, Mclean, VA
I find Patrick very responsive to my unique needs. I think the staff is polite and professional. It is a pleasure to have them on the property. My Tanysho pines are looking so much better. Blanche R., Great Falls, VA
Patrick Teague--fabulous as always! [He] seriously knows his stuff…and is able to answer all questions in detail. Thanks! Jane B., Fairfax Station, VA
We were impressed by Patrick Teague. He inspires confidence in the Bartlett operation. We also liked the crew that removed two trees from our property. We had seen them in operation working across the street, and liked the way they did their job. I believe Sasha was our team leader, and he and his crew were excellent. They worked hard, and smart, and did a great job cleaning up when they had completed their work. We expect to use Bartlett Tree Experts again, and will recommend them to our friends. John A., Springfield, VA
Stewart and Donny continue to be the gold standard taking care of our trees and plants…that is why our community wants to use them…they won't use Bartlett if they can't use Stewart! Barbara C., Falls Church, VA
I am very impressed with the knowledge and service that was provided by Patrick and the crew in taking care of our 7 Bradford Pear trees that had fire blight. They not only got rid of the disease, but they trimmed the trees in such a way that their shape was intact. Matt has also been very professional. Mary L., Clifton, VA
Stewart Bunn is always very responsive to requests for services, qutotations, and answering questions relating to our trees. We have never had anyone come to work on our property who wasn't fully trained and very polite. I am repreatedly impressed with Bartlett's use of safety equipment. It shows you care about all your employees and the customers. Judy W., Annandale, VA
Stewart Bunn has helped us for years. He is excellent Thank you! Marie G., Falls Church, VA
Our crew (Sasha, Jeff, and Brian) were FABULOUS!!!!!! The yard looks wonderful and we anticipate a beautiful leaving out of everything come spring and warm weather. Sasha took great care to make sure each and every tree or bush was pruned to Bartlett's standards. We are most pleased and loved our fabulous crew. Gayle P.,
Both Scott Bates and the site foreman, Juan, provided exemplary service. We felt extremely well attended to. I would happily serve as a reference for Bartlett to anyone. I wanted to thank your team for a job very well done! Larry R., Vienna, VA
Wow! I was amazed at how painless this was, from start to finish; every aspect was handled with the utmost professionalism. Taylor especially was great! He showed up on time, was great on getting back to us in response to questions, was a pleasure to deal with, and obviously is very, very knowledgeable. I also really appreciated your crews willingness to accommodate my request to have a "slice" of my big tree so that I could count its rings, mourn its loss, and turn it into a coffee table by which to remember it. I'm not used to finding businesses around here that operate as if it matters what their customers think (or tell their relatives, neighbors, friends, or colleagues). You guys operate as if the next job depends on good word-of-mouth--and as if you really care about your reputation (and I think you do). If I need tree work in the future, I will certainly call you again--and I will also enthusiastically recommend you. Jennifer R., Reston, VA
Kurt Mohr was a big help in the Fall to keep the Gas company from trenching at the roots of my Siberian Elm, and looking with me at how to reduce weight on the house side of the tree. Mathew and Mario followed up on the work, flexibly adopting another strategy for the trash mulberry tree (less work) and crepe myrtle (a little more work). When I missed Kurt's site visit, Matthew succinctly told me what the decision had been and why not to trim a large branch on the elm. Totally clear and I had full confidence in the decision. Mario's high wire work was graceful, safe and secure. Awesome team. I am so glad we were able to get this work done before any more heavy storms hit. I feel secure in my home. I will follow up with you for regular maintenance. I am looking forward to a lovely Spring after the trimming and fertilizing that was done. Jill H., Arlington, VA
Dee and I have been laboring over a difficult question as to our future, and have finally decided that it is time for us to leave our home here and to relocate. We have purchased a small abode located near the University of Michigan campus, that is in a community that includes graduated living accommodations, should the need arise (as it does for most, sooner or later). We expect that we might move by late winter. One implication of this decision of course is that our relationship with Bartlett will come to an end, after all of these years. I want you to know that you have been a wonderful associate, and that we are deeply grateful for your friendship, for your thoughtful advice, and for the excellent services we have received from your firm and your people. Indeed, our gardens reveal the truth: When you began taking care of things, the effects quickly became apparent, and the improvements in the appearance and health of our large plants and trees have continued. Our place is admired by passersby and guests alike, and our neighbors have shown their appreciation many times in their casual comments to us -- “This is the neighborhood showplace”, is what they say. We are proud of the team that has made our gardens what they are. So, I believe that we should bring things to a close by the end of this month, and thus we won’t move ahead with your recent proposal. While that work will be needed eventually, it will become the responsibility of a new owner. And, speaking of that, you may be assured that we will be pleased to recommend your services to the new owners - in writing or otherwise - and encourage them to continue with you. Greatness all starts with the leader; you make it possible, as I would make clear in my comments. With warmest regards and appreciation! Bill B., Mclean, VA
The men who cut down three trees and pruned another tree on 11/16 were OUTSTANDING in performing their job - extremely professional, exceptionally knowledgeable, and exemplary in their courteousness. These same accolades also identify Todd, who ground up the stumps on 12/19. And, of course, it all started with Taylor Duke's reliable and attentive orchestration of the entire job. The performances from Taylor and each of your specialists created a tremendously rewarding experience for me. Bartlett Tree Experts are #1. Should you want to use me as a reference for a completely satisfied customer, by all means do so! THANK YOU for a job well done. Charles F., Chantilly, VA