Find out answers to the commonly asked questions about Bartlett Tree Experts.
General Information FAQs (43)
- Where can I find my customer account number?
- Do you give estimate of tree value that have been stolen or removed?
- What is an Arborist?
- Why can't my tree be topped?
- Do you offer free estimates on tree pruning?
- I'm moving to a new property. My neighbors report a tall Evergreen in my backyard died over a period of months without any explanation. This orange tree is next to two other similar sized Evergreens. A tall shrub adjacent to the orange tree has turned this same orange color. Also, on the other side, a beautiful green evergreen has several branches turning orange near the trunk. Can you help me figure out why my evergreens are dying?
- We must top our ash tree in order to install solar panels on the roof. It feels right to install solar and heartbreaking to top the tree. Everyone says just cut it down but I love this tree and want to keep it. How can I care for the wound after it is topped? Most sites say no wound cover will help.
- The leaves on three of my maple trees have a black substance on them that I can brush off. It is on everything under the trees also. They have lost large branches in the past. I have other maples without this issue. Are my trees in trouble?
- Yesterday at a fall festival, there was a tree giveaway, however I never was told the names of the trees I acquired. Since I do not know the names, I do not know how to care for them. One reaches 15 feet with purple and white flowers. The other is 20 feet and supposedly has bright fall colors, but its leaves have already fallen. Could you identify these for me?
- Can I stop my paper bills from being sent and instead pay my bills online?
- My neighbors want trim a large cherry blossom tree down by a third this summer. Would this possibly kill it if done in hot weather?
- What is wrong with my tree? What do you recommend? Does it need Pruning/Pest Management/Fertilization/Removal (hazardous)?
- How often and how much should I water my trees?
- What causes those green clumps in my lawn?
- How do I pay for the work?
- I have a 14 inch caliper tree that needs to be relocated. What are the pre-moving specifications for transplanting this size tree?
- What is the fee for removing a eucalyptus tree from my front yard?
- The oak tree on our lot has many branches that have dark, long, hard cylinders around the smaller portions of the branches. They are four to six inches long and about 1/2 to 1 inch in diameter. Is this something that should concern me?
- We have many Soft Touch Holly bushes planted in front of our home. They were doing quite well, but now a few of the leaves are turning brown and a couple of them died. Why is this is happening?
- When should Leyland Cyprus trees be trimmed?
- Can I pay my bill online?
- Where would I find expert advice on what tree should replace the diseased crab apple that we are removing? It will play a prominent part in our landscape and I don't want to make a bad choice.Additionally, I might want to purchase a more mature specimen than what our local nursery would stock. We would have it professionally installed. Can Bartlett help in this endeavor or point me in the correct direction?
- One of my huge, decades-old maple trees still has last years seed pods hanging from bare branches, while the other maples near it are in full leaf and flower. Then I noticed while driving around the local area that many maples of varying ages are in the same state. Have they all been killed off by the lengthy frosts last autumn?
- Several Horse Chestnut trees grow on the perimiter of our garden, and the problem caused by the Cameraria ohridella is very evident this year. I've always collected the leaves in late autum for composting. Given the diseased nature of the leaves, is composting acceptable? Also, your article on this subject, "Halting the loss of a National Treasure" explains that treatment is possible. In the absence of treatment, how long before the tree decays to the point of being in danger of falling?
- My privet hedge is dying, leaves going brown, and ends of branches dying. This is along the top of hedge, but slowly working down. I am suspicious of my neighbor trying to poison my hedge, as he wants to put a fence there. I need a diagnosis. I could bring samples, if current restrictions allow.
- Should I buy a white soire birch in South Eastern Pennsylvania?
- I recently received a Red Oak Tree sapling from your company at my office. Can you please let me know the best spot to plant it (i.e., how much sunlight does it need, how much room does it need, how big it is projected to get, etc.)?
- What is a type of short dogwood tree that does not disrupt sidewalks for the Pacific Northwest?
- When is the best time to prune spring flowering shrubs?
- Exactly what kind of tree is this? It grows a dark cherry like fruit that the birds love to eat
- My Magnolia tree is roughly 30 feet tall and about 40 years old. As of late spring, some leaves are wilted and the newer leaves are a lighter green. The flowers are still blooming but quickly wilt and die. We had a dry winter but I've been giving plenty of water. Any suggestions?
- In the past few days our landscape boxer bush, which is about five feet high and three feet around, seems to be beset with a disease. All the leaves are turning yellow. The rose bushes next to them seem to remain healthy. What is happening?
- I have an American elm tree in my yard, Valley Forge I think, and I want to have it looked at to make sure it's okay and there is no Dutch Elm Disease on the horizon.
- I have some new young red maple trees. Do I put them in a refrigerator with or without plastic packaging until I plant them?
- My Hemlock Tree is losing foliage. The branches are bare of needles, except for top of tree. There is new growth but bare branches still remain. Can the tree be salvaged?
- We have a tree that is 36 inches in diameter. It has lost or is losing leaves at the top very early. These leaves have brown spots. What is wrong and what can we do?
- The top of our pine trees turned brown and died. They looked chewed on by what we think are beetles so we cut off the eaten branches. We'd like the trees sprayed with an organic insecticide as we have a dog in the yard and bird feeders/baths. You have been to our home a few times to do pruning. Can you do this and what is the cost?
- I have a Rowan tree supplied by Bartlett Tree Experts. I noticed recently that it looked a bit tired. I have since watered it well. Other than bone meal is there anything else I should use?
- My husband and I had an old house torn down and we saved a lot of 2-3 inch planks of wood. We think they are probably pine since it came from the late 1800's to early 1900's. We just planted a wide assortment of fruit trees and are planning on chipping up the old wood and using it for mulch around the trees. Will this poison or harm the trees?
- What causes the bark to peel away from the trunk of a tree?
- The sewer authority will be digging a trench four feet wide and ten feet deep near my parents property. It will be only five feet from the trunk of their 60 year old Pin Oak tree. They are deciding whether to let the township take the tree or keep it. Will the root disturbance mean a sure death for this tree?
- I have two acres that have 100 to 200 year old Post Oak trees with Spanish Moss on the branches. I would like to get them trimmed properly, so I don't lose the trees to disease. Neighbors have lost other trees from pruning at the wrong time. What is the cost of getting them pruned? Also, there is a Peach Bouganvilla tree I would like to plant on the land but have been unable to locate a nursery that carries the type. It has a thick trunk and it is at least 30-40 ft. tall. Could you direct me to a nursery that would carry such a tree?
- We have two silver maples approximately 22 years of age. We have a small yard and half of it is taken up by roots. We can not get grass to grow and soil erosion has become a problem. The trees are about 20 feet away from the house. What are some options for the roots that are on the surface? Can they be covered with top soil and grass planted, or can they be cut back without killing the trees?