Find out answers to the commonly asked questions about Bartlett Tree Experts.


General Information FAQs (30)



  1. Where can I find my customer account number?
  2. What is an Arborist?
  3. Why can't my tree be topped?
  4. I'm moving to a new property. My neighbors report a tall Evergreen in my backyard died over a period of months without any explanation. This orange tree is next to two other similar sized Evergreens. A tall shrub adjacent to the orange tree has turned this same orange color. Also, on the other side, a beautiful green evergreen has several branches turning orange near the trunk. Can you help me figure out why my evergreens are dying?
  5. We must top our ash tree in order to install solar panels on the roof. It feels right to install solar and heartbreaking to top the tree. Everyone says just cut it down but I love this tree and want to keep it. How can I care for the wound after it is topped? Most sites say no wound cover will help.
  6. The leaves on three of my maple trees have a black substance on them that I can brush off. It is on everything under the trees also. They have lost large branches in the past. I have other maples without this issue. Are my trees in trouble?
  7. Can I stop my paper bills from being sent and instead pay my bills online?
  8. What is wrong with my tree? What do you recommend? Does it need Pruning/Pest Management/Fertilization/Removal (hazardous)?
  9. How often and how much should I water my trees?
  10. When is the best time of the year to prune?
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