The men who cut down three trees and pruned another tree on 11/16 were OUTSTANDING in performing their job - extremely professional, exceptionally knowledgeable, and exemplary in their courteousness. These same accolades also identify Todd, who ground up the stumps on 12/19. And, of course, it all started with Taylor Duke's reliable and attentive orchestration of the entire job. The performances from Taylor and each of your specialists created a tremendously rewarding experience for me. Bartlett Tree Experts are #1. Should you want to use me as a reference for a completely satisfied customer, by all means do so! THANK YOU for a job well done. Charles F., Chantilly, VA

Dee and I have been laboring over a difficult question as to our future, and have finally decided that it is time for us to leave our home here and to relocate. We have purchased a small abode located near the University of Michigan campus, that is in a community that includes graduated living accommodations, should the need arise (as it does for most, sooner or later). We expect that we might move by late winter. One implication of this decision of course is that our relationship with Bartlett will come to an end, after all of these years. I want you to know that you have been a wonderful associate, and that we are deeply grateful for your friendship, for your thoughtful advice, and for the excellent services we have received from your firm and your people. Indeed, our gardens reveal the truth: When you began taking care of things, the effects quickly became apparent, and the improvements in the appearance and health of our large plants and trees have continued. Our place is admired by passersby and guests alike, and our neighbors have shown their appreciation many times in their casual comments to us -- “This is the neighborhood showplace”, is what they say. We are proud of the team that has made our gardens what they are. So, I believe that we should bring things to a close by the end of this month, and thus we won’t move ahead with your recent proposal. While that work will be needed eventually, it will become the responsibility of a new owner. And, speaking of that, you may be assured that we will be pleased to recommend your services to the new owners - in writing or otherwise - and encourage them to continue with you. Greatness all starts with the leader; you make it possible, as I would make clear in my comments. With warmest regards and appreciation! Bill B., Mclean, VA

Kurt Mohr was a big help in the Fall to keep the Gas company from trenching at the roots of my Siberian Elm, and looking with me at how to reduce weight on the house side of the tree. Mathew and Mario followed up on the work, flexibly adopting another strategy for the trash mulberry tree (less work) and crepe myrtle (a little more work). When I missed Kurt's site visit, Matthew succinctly told me what the decision had been and why not to trim a large branch on the elm. Totally clear and I had full confidence in the decision. Mario's high wire work was graceful, safe and secure. Awesome team. I am so glad we were able to get this work done before any more heavy storms hit. I feel secure in my home. I will follow up with you for regular maintenance. I am looking forward to a lovely Spring after the trimming and fertilizing that was done. Jill H., Arlington, VA

Wow! I was amazed at how painless this was, from start to finish; every aspect was handled with the utmost professionalism. Taylor especially was great! He showed up on time, was great on getting back to us in response to questions, was a pleasure to deal with, and obviously is very, very knowledgeable. I also really appreciated your crews willingness to accommodate my request to have a "slice" of my big tree so that I could count its rings, mourn its loss, and turn it into a coffee table by which to remember it. I'm not used to finding businesses around here that operate as if it matters what their customers think (or tell their relatives, neighbors, friends, or colleagues). You guys operate as if the next job depends on good word-of-mouth--and as if you really care about your reputation (and I think you do). If I need tree work in the future, I will certainly call you again--and I will also enthusiastically recommend you. Jennifer R., Reston, VA

Both Scott Bates and the site foreman, Juan, provided exemplary service. We felt extremely well attended to. I would happily serve as a reference for Bartlett to anyone. I wanted to thank your team for a job very well done! Larry R., Vienna, VA

Our crew (Sasha, Jeff, and Brian) were FABULOUS!!!!!! The yard looks wonderful and we anticipate a beautiful leaving out of everything come spring and warm weather. Sasha took great care to make sure each and every tree or bush was pruned to Bartlett's standards. We are most pleased and loved our fabulous crew. Gayle P., Haymarket, VA

Stewart Bunn has helped us for years. He is excellent Thank you! Marie G., Falls Church, VA

Stewart Bunn is always very responsive to requests for services, qutotations, and answering questions relating to our trees. We have never had anyone come to work on our property who wasn't fully trained and very polite. I am repreatedly impressed with Bartlett's use of safety equipment. It shows you care about all your employees and the customers. Judy W., Annandale, VA

I am very impressed with the knowledge and service that was provided by Patrick and the crew in taking care of our 7 Bradford Pear trees that had fire blight. They not only got rid of the disease, but they trimmed the trees in such a way that their shape was intact. Matt has also been very professional. Mary L., Clifton, VA

Stewart and Donny continue to be the gold standard taking care of our trees and plants…that is why our community wants to use them…they won't use Bartlett if they can't use Stewart! Barbara C., Falls Church, VA

We were impressed by Patrick Teague. He inspires confidence in the Bartlett operation. We also liked the crew that removed two trees from our property. We had seen them in operation working across the street, and liked the way they did their job. I believe Sasha was our team leader, and he and his crew were excellent. They worked hard, and smart, and did a great job cleaning up when they had completed their work. We expect to use Bartlett Tree Experts again, and will recommend them to our friends. John A., Springfield, VA

Patrick Teague--fabulous as always! [He] seriously knows his stuff…and is able to answer all questions in detail. Thanks! Jane B., Fairfax Station, VA

I find Patrick very responsive to my unique needs. I think the staff is polite and professional. It is a pleasure to have them on the property. My Tanysho pines are looking so much better. Blanche R., Great Falls, VA

Mr. Scott Bates, the Board-Certified Master Arborist who took care of our tree problem, was truly outstanding. He provided wise counsel and a lab report on the condition of our tree a day after his initial visit. He then informed me that he had a "very good crew" available to remove the tree on March 9, to which I agreed. The crew was highly professional. Their performance left nothing to be desired. Juan was a topflight foreman and operator of the bucket crane and primary chain saw, ably assisted by Miquel and Jose on the ground. They worked quickly, safely, and well. Scott did not exaggerate in calling them "a very good crew." My Bartlett experience, in its totality, was a pleasure. Those involved are to be commended. N. Manitsas, Mclean, VA